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3/21/2015
We used COIT about a year ago and they did an OK job, not great (but 35% off deal). The cleaning was about $340 for our home. I wasn't thrilled with the way the carpets turned out and many of the stains came back (these carpets were 4 years old....) but having guests coming I called them again in a pinch (again an advertised (35-40% off) and scheduled for after 12pm today. I received a phone call yesterday stating they would be there between 2-4pm. I arranged to be there. At 9am this morning I received a VM that they were 10 minutes away. I called back and said I was 2 hours away and they were supposed to be there after 12pm (when I had planned to be home). They said they would reschedule for after 12pm.
They showed up after 4pm (remember original time was after 12, then the time was 2-4 pm, then they wanted to come at 9am, and showed up AFTER 4pm). My 20 year old son was home and I told him to get an estimate (remember they were there one year ago for about $340).... THANK GOD I told him to get an estimate.... he called me as they told him the estimate (hummmm after 4pm on a Friday nite???) was $615 (and that WAS with the 35% off).
I questioned the price and their only response was "the prices went up"
Hell no!!! they were going to charge almost DOUBLE one year later for the same carpets, after showing up LATE on a Friday night.
My husband is a Realtor in San Mateo County and wanted me to use Coit a year ago..... NEVER again!!!