1. 预约 make an appointment-new patient
情景对话：
A: Hi, I want to make an appointment. Do you accept new patient？我想预约，你们收新病人吗
B: yes, we do. What would you like to schedule for? 收的，你要预约什么？
A: just a check-up 就检查一下
B: ok. Let's see. We have April 1st, 12:30, is that OK with you? 好的，我看看...4月1号12:30，可以吗？
A: Sure 当然
B: great, we'll see you then. Can you arrive 15 min earlier? We want you to fill out some forms. 太好了，那就到时见啦。你可以提前15分钟来吗？需要填些表格
如果你是在所在保险的网上选医生的话，你的Dentist肯定是in network，如果你是别人refer
A: btw is my insurance in network? 顺便问下，我的保险是你们包的吗？
B: what's your insurance provider? 你的保险是哪家？
每换一个新牙医，都要让以前的牙医把拍过的X-ray转到新的地方
A: how can I transfer the films 要怎么转x光片？
B: You can either email, mail, or fax. 你可以email、邮寄、或传真
step 2. 到达诊所 at the clinic
情景对话：
A: Hi, I want to make an appointment. Do you accept new patient？我想预约，你们收新病人吗
B: yes, we do. What would you like to schedule for? 收的，你要预约什么？
A: just a check-up 就检查一下
B: ok. Let's see. We have April 1st, 12:30, is that OK with you? 好的，我看看...4月1号12:30，可以吗？
A: Sure 当然
B: great, we'll see you then. Can you arrive 15 min earlier? We want you to fill out some forms. 太好了，那就到时见啦。你可以提前15分钟来吗？需要填些表格
如果你是在所在保险的网上选医生的话，你的Dentist肯定是in network，如果你是别人refer
A: btw is my insurance in network? 顺便问下，我的保险是你们包的吗？
B: what's your insurance provider? 你的保险是哪家？
每换一个新牙医，都要让以前的牙医把拍过的X-ray转到新的地方
A: how can I transfer the films 要怎么转x光片？
B: You can either email, mail, or fax. 你可以email、邮寄、或传真
step 2. 到达诊所 at the clinic
