回复: 就这样被scam了？
转回头，上了CRTC的网站， 提交了COMPLAIN FORM。倒是要看看CRTC如何处理。。。
收到回信：
March 22, 2011
Dear Ms. ***:
Thank you for taking the time to contact the CRTC.
The CRTC doesn't regulate text messaging. The CRTC also does not regulate the rates, quality of service or business practices of wireless service providers. Cellular telephone subscribers who have complaints about their service should contact their provider directly. It has also been suggested that you text STOP to the sender and in many cases that may take care of it. More information is available in Frequently Asked Questions:
http://www.txt.ca/english/consumer/faq.html
If you are not satisfied with the response of your service provider, you may wish to contact the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an independent agency with a mandate to receive, to facilitate the resolution of, and, if necessary, resolve eligible consumer and small business complaints relating to certain retail telecommunications services.
You can contact the CCTS:
- online at:
http://www.ccts-cprst.ca
- by mail: PO Box 81088, Ottawa, Ontario K1P 1B1
- by fax: 1-877-782-2924
- by email:
response@ccts-cprst.ca
- by telephone: 1-888-221-1687 (toll free)
I am also providing you with a link to the fact sheet which explains the CRTC complaint process:
http://www.crtc.gc.ca/eng/INFO_SHT/T12.htm
Consumers who believe they have been a victim of a scam or who are aware of deceptive marketing practices can contact the Competition Bureau Toll-Free at 1-800-348-5358 or through its website at:
http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/h_00019e.html
On December 15, 2010, the Government of Canada passed the Fighting Internet and Wireless Spam bill. The legislation is a critical element of the development of a digital economy strategy. The intent of the legislation is to deter the most damaging and deceptive forms of spam, such as identity theft, phishing and spyware, from occurring in Canada and to help to drive out spammers. With the proposed legislation's technology-neutral approach, all forms of commercial electronic messages can be treated the same way. That means that unsolicited text messages, or cellphone spam, will be addressed.
More information on Bill C-28: Canada's Online Protection Legislation is available at:
http://www.ic.gc.ca/eic/site/ecic-ceac.nsf/eng/h_gv00482.html
The CRTC is now working with Industry Canada and other stakeholders toward implementation of the Government's decision.
IMPORTANT NOTE: Please do not reply to this message using the email address indicated above as we cannot receive e-mail at this address. To reply or to add to your submission, please click here and follow the prompts:
http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=527656&key=41024.4614486111
Regards,
Michelle Edge
CRTC Client Services
1-877-249-2782 toll free / sans frais
819-994-0218 facsimile / télécopieur
Canadian Radio-television and Telecommunications Commission / Ottawa, Ontario K1A 0N2
Conseil de la radiodiffusion et des télécommunications canadiennes / Ottawa, Ontario K1A 0N2
Government of Canada / Gouvernement du Canada
可能你说对了，加拿大少有人去打官司，因为太麻烦