Good morning.It is unfortunate that someone ran into you that morning and damaged your vehicle.The vehicle was performing perfectly when it left in morning.We took all measures to correct electrical problem when informed of it in afternoon.
We cannot provide a new vehicle to you.I would suggest you contact the insurance company of the Lady that hit you with this request.Any further matters or questions pertaining to this should be performed with *** Canada.I would be pleased to provide you with any contact information here,if required,should you wish to pursue.
我已经给dealer 写mail 要求换车, 上面是他给我的回信。