If you have ongoing issues with your new (or newish) vehicle, and reasonable attempts at a resolution have fallen short, you can call the Canadian Motor Vehicle Arbitration Plan. A national body, CAMVAP is funded by manufacturers, and the service is free to consumers. You can call and speak to a real person. It can give you a voice at the table without hiring lawyers when your efforts to resolve a manufacturer’s defect or have a warranty honoured have been exhausted.