因为是online banking,营业部的人说他们没有权限处理,没有face to face的服务,还是要通过电话。好吧,我直觉没戏,但我愿意试一下。内部电话直接打通,早知道我早来了,哼。对方听上去是个老先生,我说我worry呀worry,他马上被我打动了,耐心询问,核实,承诺不charge我,给我换新卡,立刻激起我对加拿大的爱意,人性的光辉又回来啦,老先生,难道你们不是一家的吗?怎么没统一口径?done,我记住了他的工号,4056,这是我的幸运号码。
以后仔细看看内容,人家那个网站下面非常明显地说明了,自己不是政府官网。
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