I have to say that the security workers there are rude. There are no signs and no line showing where to line up. When I was looking around and wondering, one of them just yelled up "Hey. Go line up over there". I was lining up and it was my turn, when 3 people just cut in and went up to the window directly. I said to one security worker that they cut in. He just smiled and said he knew. I am not happy with my experience there at all. Those security workers look aggressive and rude. Also, I wonder if even in winter, people have to line up like that outside in the snow and wind? America just treats non canadians this way?