我们公司是洋人公司，有很多中国移民，希望这个工作能被咱们移民争取到。
Desktop Support Analyst
Company: SMTC Corporation Location: Markham
Shift: Day Status: Full Time, Permanent
Department: IT Reports To: IT Manager
Company Overview:
SMTC Corporation is the company behind the manufacture, performance and intelligence or sophisticated electronic devices all over the world. We are a global Electronics Manufacturing Services (EMS) provider with more than two decades of experience working in partnership with Original Equipment Manufacturers (OEMs) in computer, industrial, communications, consumer and medical markets.
Our customers are the heart of our business. We go to great lengths to build strong, synergistic relationships with our customers and business partners worldwide.
Our services, processes and capabilities deliver customer value. SMTC provides global end-to-end solutions including design, new product introduction, manufacturing, supply chain management, and after-sales services for the whole product lifecycle.
Our people make it happen. SMTC employees are responsive, results-oriented professionals with a track record for innovative, flexible solutions focused on customer needs. Our expertise in quality, technology and supply chain management offers customers a distinct competitive advantage.
Our business is global. SMTC operates a global manufacturing network with operations in Canada, the United States, Mexico and a partnering relationship in China. For more information: www.smtc.com .
Position Overview: The Desktop Support Analyst is the initial IT contact for all end-user support, responsible for the day to day support of the end-user community and their computer, peripheral, and telecommunications equipment.
Key Responsibilities:
Work with other members of the IT team to support the installation, operation, and connectivity of common and industry-specific applications and systems, including the following:
o Windows Enterprise Desktop (Windows OS + MS Office)
o Hardware Support (Laptop, Desktop, Printers, Copiers, Fax, etc.)
o Telephony (Analog, PBX, and Cellular)
o Codesoft, LabelView, LabelArchive
o IBM Tivoli Storage Manager, Symantec Backup Exec
o MAX, Dynamics, WebPlan, Agile, Lotus Notes
Coordinate with IT staff at all sites to support site-specific and company-wide issues and initiatives
Coordinate with all departments to support IT and business initiatives.
Required Skills & Knowledge:
Strong time management skills and the ability to handle multiple competing priorities
Excellent communication skills, oral and written
Strong interpersonal skills
Must be able to lift and carry desktop computers and monitors, and help lift servers and similar equipment
Required Qualifications and Experience:
Post secondary degree / diploma / certificate in Information Technology or related area.
1 to 3 years of desktop support experience
General understanding of manufacturing processes
MCP, MCSE, A+ Certification or similar certification would be an asset.
APPLICATION PROCESS: All applicants interested in this career opportunity should send their cover letter and resume by July 24th, 2009 to torontohr@smtc.com and quote the position title in the subject line.
Please note that only those applicants selected for an interview will be contacted directly.
Contact Information
Company: SMTC Corporation
Email:
torontohr@smtc.com
Desktop Support Analyst
Company: SMTC Corporation Location: Markham
Shift: Day Status: Full Time, Permanent
Department: IT Reports To: IT Manager
Company Overview:
SMTC Corporation is the company behind the manufacture, performance and intelligence or sophisticated electronic devices all over the world. We are a global Electronics Manufacturing Services (EMS) provider with more than two decades of experience working in partnership with Original Equipment Manufacturers (OEMs) in computer, industrial, communications, consumer and medical markets.
Our customers are the heart of our business. We go to great lengths to build strong, synergistic relationships with our customers and business partners worldwide.
Our services, processes and capabilities deliver customer value. SMTC provides global end-to-end solutions including design, new product introduction, manufacturing, supply chain management, and after-sales services for the whole product lifecycle.
Our people make it happen. SMTC employees are responsive, results-oriented professionals with a track record for innovative, flexible solutions focused on customer needs. Our expertise in quality, technology and supply chain management offers customers a distinct competitive advantage.
Our business is global. SMTC operates a global manufacturing network with operations in Canada, the United States, Mexico and a partnering relationship in China. For more information: www.smtc.com .
Position Overview: The Desktop Support Analyst is the initial IT contact for all end-user support, responsible for the day to day support of the end-user community and their computer, peripheral, and telecommunications equipment.
Key Responsibilities:
Work with other members of the IT team to support the installation, operation, and connectivity of common and industry-specific applications and systems, including the following:
o Windows Enterprise Desktop (Windows OS + MS Office)
o Hardware Support (Laptop, Desktop, Printers, Copiers, Fax, etc.)
o Telephony (Analog, PBX, and Cellular)
o Codesoft, LabelView, LabelArchive
o IBM Tivoli Storage Manager, Symantec Backup Exec
o MAX, Dynamics, WebPlan, Agile, Lotus Notes
Coordinate with IT staff at all sites to support site-specific and company-wide issues and initiatives
Coordinate with all departments to support IT and business initiatives.
Required Skills & Knowledge:
Strong time management skills and the ability to handle multiple competing priorities
Excellent communication skills, oral and written
Strong interpersonal skills
Must be able to lift and carry desktop computers and monitors, and help lift servers and similar equipment
Required Qualifications and Experience:
Post secondary degree / diploma / certificate in Information Technology or related area.
1 to 3 years of desktop support experience
General understanding of manufacturing processes
MCP, MCSE, A+ Certification or similar certification would be an asset.
APPLICATION PROCESS: All applicants interested in this career opportunity should send their cover letter and resume by July 24th, 2009 to torontohr@smtc.com and quote the position title in the subject line.
Please note that only those applicants selected for an interview will be contacted directly.
Contact Information
Company: SMTC Corporation
Email:
torontohr@smtc.com
最后编辑: 2009-07-09
