试用ITALKBB的后果

经不起这家公司的不断推销的诱惑,在考虑了一年后终于“免费”(实际上,从开通那天起,公司已经从我的信用卡里扣除了一个月的电话费,够狠先缴费,后用服务)试用ITALKBB的电话服务。

但在试用了3天后,又受不了一个电话断线3次的折磨,果断地打电话取消试用。取消的第2天,收到公司的一份电子邮件,内容如下:

Cancellation Notice and Return Instruction
Acct ID: 50XXXX
BBN: 899218XXXX
Dear XXXXX,
Your cancellation request has been submitted and is under processing.
Please mail back iTalkBB's phone adapter in its original condition including, all packing materials with bar codes in tact, all parts and accessories, documentation and manuals and all other items originally received within fifteen (15) days of service termination.
Our Address:
1. - For US customer, please send equipment to:
Cancellation Department
iTalk Global Communications, Inc.
7926 Jones Branch Drive, Ste 120
Mclean VA 22102 USA
2. - For Canada customer, please send equipment to:
Cancellation Department
Unit 15, 70 East Beaver Creek Road,
Richmond Hill, ON L4B 3B2, Canada
No refunds will be made to customer until iTalkBB receives the returned Equipment. If iTalkBB does not receive the returned equipment after fifteen (15) days, a $99 Equipment Fee will be charged to Customer's credit card, or we may turn your account over to a collection agency.
Upon receipt of the returned equipment, we will issue a refund to your credit card and close your iTalkBB account.
Thank you for your attention. Please do not reply to this email. This mailbox is not monitored and you will not receive a response. If you have any questions or concerns, please feel free to contact our customer support at 1-877-482-5503 or send email to: support@iTalkBB.com.
Sincerely,
iTalkBB Support Team
support@iTalkBB.com
1-877-482-5503

我如果想将我的电话费返还,不得不将设备邮寄到安省,花费不菲,至少2个月的电话费。

我终于明白了,天下没有免费的午餐!
 
最后编辑: 2011-09-06
回复: 试用ITALKBB的后果

音质在网络电话里无人能出其右,网络好,安装合理的话,音质跟传统电话几乎没啥区别
 
回复: 试用ITALKBB的后果

我也是用了1年半的用户。
刚收到那个设备时候着实郁闷了一把:
总是接到陌生电话,说是我打过去的?!弄的我都不想接。最后和他们联系,他们又寄给了我一个设备,试用一下好了。现在就是用的这个。

当然他们也要求把旧的寄回,但是这个情况他们报销回寄的费用。
 
回复: 试用ITALKBB的后果

用了四个月,效果非常好。

比Skype要清晰很多。

如果你要寄回去,你也只花了邮寄费而矣。对于iTalkBB,他寄设备给你也花了邮寄费的。所以,你取消服务的话,你和他都损失了邮寄费。可以说,很公平的了。
 

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