我是2015年2月18日申请PR卡更新,4月2日收到回信说开始二审,到今日已13个月了,仍然在处理中,本月24日又收到邮件说,
The purpose of this letter, referring to your application for your Permanent Resident Card, is to advise you that a preliminary review of your application has been completed. Your file has now been referred to our Client Service Unit for review. This review will result in an additional delay.
However, we will try to finalize your application as soon as possible. You will be contacted if additional information or documents are required to complete your file.
If you require urgent processing due to travel, you will be required to provide a proof of the travel. Please contact the Call Center at 1-888-242-2100 for additional information.
请问有那位高手能帮助解说一下,是不是又进入了三审了?(二审已一年多了),这个Client ServiceUnit是什么部门,管什么的?是不是又要再等一年啊?