- 主题发起人 poker007
- 发布时间 2011-03-18
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回复: 就这样被scam了？
电话fido, fido说毫无办法，必须自己打那个877的电话问原因和取消service. 俺吼：没有俺的授权/定购服务，这家公司如何会来charge俺，something wrong with your fido...
fido坚决不承认，说是只有两种情况下，会被charge, 一是手机订购了这家的 service，或者在电脑上注册定购。俺坚决否认定购一说，fido说没有办法，这类complain不少，也反映给CRTC, 但CRTC认可这些公司为合法经营。
按照单子上的877电话打过去，被告知打另一个电话：1-877-402-3687，再打，无人接听，留言，无人回复。。。
上网搜，发现有其他人也被这家公司SCAM，按网上的提示，发了短信STOP到23687，也不知取消了没有。。
电话fido, fido说毫无办法，必须自己打那个877的电话问原因和取消service. 俺吼：没有俺的授权/定购服务，这家公司如何会来charge俺，something wrong with your fido...
fido坚决不承认，说是只有两种情况下，会被charge, 一是手机订购了这家的 service，或者在电脑上注册定购。俺坚决否认定购一说，fido说没有办法，这类complain不少，也反映给CRTC, 但CRTC认可这些公司为合法经营。
按照单子上的877电话打过去，被告知打另一个电话：1-877-402-3687，再打，无人接听，留言，无人回复。。。
上网搜，发现有其他人也被这家公司SCAM，按网上的提示，发了短信STOP到23687，也不知取消了没有。。
回复: 就这样被scam了？
March 22, 2011
Dear Ms. ***:
Thank you for taking the time to contact the CRTC.
The CRTC doesn't regulate text messaging. The CRTC also does not regulate the rates, quality of service or business practices of wireless service providers. Cellular telephone subscribers who have complaints about their service should contact their provider directly. It has also been suggested that you text STOP to the sender and in many cases that may take care of it. More information is available in Frequently Asked Questions: http://www.txt.ca/english/consumer/faq.html
If you are not satisfied with the response of your service provider, you may wish to contact the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an independent agency with a mandate to receive, to facilitate the resolution of, and, if necessary, resolve eligible consumer and small business complaints relating to certain retail telecommunications services.
You can contact the CCTS:
- online at: http://www.ccts-cprst.ca
- by mail: PO Box 81088, Ottawa, Ontario K1P 1B1
- by fax: 1-877-782-2924
- by email: response@ccts-cprst.ca
- by telephone: 1-888-221-1687 (toll free)
I am also providing you with a link to the fact sheet which explains the CRTC complaint process: http://www.crtc.gc.ca/eng/INFO_SHT/T12.htm
Consumers who believe they have been a victim of a scam or who are aware of deceptive marketing practices can contact the Competition Bureau Toll-Free at 1-800-348-5358 or through its website at: http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/h_00019e.html
On December 15, 2010, the Government of Canada passed the Fighting Internet and Wireless Spam bill. The legislation is a critical element of the development of a digital economy strategy. The intent of the legislation is to deter the most damaging and deceptive forms of spam, such as identity theft, phishing and spyware, from occurring in Canada and to help to drive out spammers. With the proposed legislation's technology-neutral approach, all forms of commercial electronic messages can be treated the same way. That means that unsolicited text messages, or cellphone spam, will be addressed.
More information on Bill C-28: Canada's Online Protection Legislation is available at: http://www.ic.gc.ca/eic/site/ecic-ceac.nsf/eng/h_gv00482.html
The CRTC is now working with Industry Canada and other stakeholders toward implementation of the Government's decision.
IMPORTANT NOTE: Please do not reply to this message using the email address indicated above as we cannot receive e-mail at this address. To reply or to add to your submission, please click here and follow the prompts: http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=527656&key=41024.4614486111
Regards,
Michelle Edge
CRTC Client Services
1-877-249-2782 toll free / sans frais
819-994-0218 facsimile / télécopieur
Canadian Radio-television and Telecommunications Commission / Ottawa, Ontario K1A 0N2
Conseil de la radiodiffusion et des télécommunications canadiennes / Ottawa, Ontario K1A 0N2
Government of Canada / Gouvernement du Canada
收到回信：
March 22, 2011
Dear Ms. ***:
Thank you for taking the time to contact the CRTC.
The CRTC doesn't regulate text messaging. The CRTC also does not regulate the rates, quality of service or business practices of wireless service providers. Cellular telephone subscribers who have complaints about their service should contact their provider directly. It has also been suggested that you text STOP to the sender and in many cases that may take care of it. More information is available in Frequently Asked Questions: http://www.txt.ca/english/consumer/faq.html
If you are not satisfied with the response of your service provider, you may wish to contact the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an independent agency with a mandate to receive, to facilitate the resolution of, and, if necessary, resolve eligible consumer and small business complaints relating to certain retail telecommunications services.
You can contact the CCTS:
- online at: http://www.ccts-cprst.ca
- by mail: PO Box 81088, Ottawa, Ontario K1P 1B1
- by fax: 1-877-782-2924
- by email: response@ccts-cprst.ca
- by telephone: 1-888-221-1687 (toll free)
I am also providing you with a link to the fact sheet which explains the CRTC complaint process: http://www.crtc.gc.ca/eng/INFO_SHT/T12.htm
Consumers who believe they have been a victim of a scam or who are aware of deceptive marketing practices can contact the Competition Bureau Toll-Free at 1-800-348-5358 or through its website at: http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/h_00019e.html
On December 15, 2010, the Government of Canada passed the Fighting Internet and Wireless Spam bill. The legislation is a critical element of the development of a digital economy strategy. The intent of the legislation is to deter the most damaging and deceptive forms of spam, such as identity theft, phishing and spyware, from occurring in Canada and to help to drive out spammers. With the proposed legislation's technology-neutral approach, all forms of commercial electronic messages can be treated the same way. That means that unsolicited text messages, or cellphone spam, will be addressed.
More information on Bill C-28: Canada's Online Protection Legislation is available at: http://www.ic.gc.ca/eic/site/ecic-ceac.nsf/eng/h_gv00482.html
The CRTC is now working with Industry Canada and other stakeholders toward implementation of the Government's decision.
IMPORTANT NOTE: Please do not reply to this message using the email address indicated above as we cannot receive e-mail at this address. To reply or to add to your submission, please click here and follow the prompts: http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=527656&key=41024.4614486111
Regards,
Michelle Edge
CRTC Client Services
1-877-249-2782 toll free / sans frais
819-994-0218 facsimile / télécopieur
Canadian Radio-television and Telecommunications Commission / Ottawa, Ontario K1A 0N2
Conseil de la radiodiffusion et des télécommunications canadiennes / Ottawa, Ontario K1A 0N2
Government of Canada / Gouvernement du Canada
回复: 就这样被scam了？
我找到一个：http://www.complaintsboard.com/complaints/solow-and-send-me-mobile-c257835.html
SendMe and SoLow Mobile Services obtains a person's cell phone number in this manner:
They advertise a free IQ test. After taking the test they ask for your cell phone number to text the results of the IQ test. BAMMMM! They've got your phone number and immediately subscribe you to content. They ask you to text a message "STOP" to discontinue service. I ignored the messages as SPAM. A charge of $9.99 appears on my bill.
It seems that one is deceived into submitting a cell phone number to a content provide who immediately begins billing you $9.99 a month with these online "tests".
By the way, I never got my IQ test result. I can see now that I must be a total idiot.
如此说来他们确实是合法经营。我猜他们要求用户提供手机号的时候也会用很小的字标明是收费服务，只是用户一般都不看那些agreement。
我找到一个：http://www.complaintsboard.com/complaints/solow-and-send-me-mobile-c257835.html
SendMe and SoLow Mobile Services obtains a person's cell phone number in this manner:
They advertise a free IQ test. After taking the test they ask for your cell phone number to text the results of the IQ test. BAMMMM! They've got your phone number and immediately subscribe you to content. They ask you to text a message "STOP" to discontinue service. I ignored the messages as SPAM. A charge of $9.99 appears on my bill.
It seems that one is deceived into submitting a cell phone number to a content provide who immediately begins billing you $9.99 a month with these online "tests".
By the way, I never got my IQ test result. I can see now that I must be a total idiot.
如此说来他们确实是合法经营。我猜他们要求用户提供手机号的时候也会用很小的字标明是收费服务，只是用户一般都不看那些agreement。
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