I used online technical problem report function and received the email reply in 1 to 2 days. U have to screen cut the answers you provided as well as the error msg. Sorry, i can't type Chinese in this computer.
If you receive a biometrics instruction letter, you can give your biometrics at a designated Service Canada location. This applies even if your application is being processed overseas. Make sure you follow all the steps to give your biometrics, including paying the biometrics fee, when you apply. Find out if you need to give biometrics.”
Find out what happens after you submit your application to sponsor your parents and grandparents. How we process your application, how to check the status of your application, how to update your information…