Heating (Miniumum temperatures)A landlord is responsible for providing heat to a residential dwelling that is rented or leased, and that is normally heated, at the landlord's expense so that a minimum air temperature of 21 degrees celsius is maintained in all areas of the dwelling unit from the 15th day of September in each year to the 1st day of June in the following year.
Note: the landlord can adjust the heating and cooling of the building to meet the miniumum temperature of 21 degrees Celsius.
If your landlord does not maintain the specified temperature, a complaint can be filed with the Municipal Licensing & Standards office that is responsible for your district.
If you have concerns about the heating or cooling in your rental unit, please speak to your landlord or property manager. You should make your request in writing to the landlord by completing a work order or a Standard Maintenance Request.
Complaint Process:
http://www.toronto.ca/apartmentstandards/complaintprocess.htm
If the issue is not addressed within a reasonable amount of time, you can contact 311 to file a complaint. A service request will be submitted for investigation by Municipal Licensing & Standards.
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