这事儿严重吗，会搞大吗？被列治文麦当劳赶出店

[YangCun]

回复: 这事儿严重吗，会搞大吗

我这里提供一点信息，看看能不能有帮助；
肯德基有一条他们自己的规定：（在营业时间）不能驱赶店内的客人！
楼主查一下，看看麦当劳也有没有这一规定，若有的话，那就是100%的赢官司了！

 

[pighead]

回复: 这事儿严重吗，会搞大吗

我这里提供一点信息，看看能不能有帮助；
肯德基有一条他们自己的规定：（在营业时间）不能驱赶店内的客人！
楼主查一下，看看麦当劳也有没有这一规定，若有的话，那就是100%的赢官司了！

that is not the law. how you can win the case

 

[cymm]

回复: 这事儿严重吗，会搞大吗

见报了。24小时头条。

 

[伟丰装修]

回复: 这事儿严重吗，会搞大吗

见报了。24小时头条。

贴来看看呗。

 

[lottery]

回复: 这事儿严重吗，会搞大吗

McDonald’s customer says she was booted due to English skills 195

David P. Ball, QMI Agency
First posted: Tuesday, August 20, 2013 11:07 PM EDT | Updated: Tuesday, August 20, 2013 11:20 PM EDT


First posted: Tuesday, August 20, 2013 11:07 PM EDT | Updated: Tuesday, August 20, 2013 11:20 PM EDT

VANCOUVER — A British Columbia woman is demanding an apology from McDonald’s after a manager allegedly refused to serve her, then asked her to leave, because staff couldn’t understand her English.
Hai Xia Sun told QMI Agency she was mistakenly given a mocha coffee after she ordered a hot chocolate at a McDonald's franchise location in Richmond, B.C., on Aug. 15.
But when the 51-year-old Chinese-Canadian hotel worker – who speaks English as a second language – tried to correct the mistake, she alleges the restaurant’s manager was dismissive, saying: “You don’t understand English.”
“I was amazed and very angry,” Sun said during an interview conducted in English. “This is discrimination.

They said they didn’t speak Mandarin. But I was speaking in English. She wouldn’t serve me. She said, ‘Don’t stay here. The line is long. I want to serve other people.’ She made me leave.”
Sun alleges that even when another McDonald’s staffer asked her what was wrong, the manager scolded him for interfering.
A spokesman for McDonald’s Restaurants of Canada Ltd. said the company is taking Sun’s allegations seriously, and representatives plan to meet with her to discuss the complaint.
“At McDonald’s Canada, we have a diverse and multicultural guest base, and our organization reflects a similar diversity of cultures and backgrounds – from our crew to our local owner and operators,” John Gibson said. “We are looking into a customer complaint regarding an isolated occurrence where a lone customer in one of our Richmond restaurants did not receive her intended order due to a language barrier.
“Our restaurant and franchisee are working directly with the customer to resolve the complaint.”
Victor Wong, executive director of the Chinese Canadian National Council, said the allegations are “disappointing” and “unacceptable.”
But Wong said he wants to hear what McDonald’s has to say.
“McDonald’s is a multi-billion-dollar corporation,” Wong said. “They have to provide an explanation for what happened. We haven’t heard from McDonald’s — the other side."
Sun hopes next week’s meeting with restaurant officials will resolve the complaint. But she wants a printed apology from the franchise owner and the manager who dealt with her — not only to her, but to other Canadians who don’t speak English as their first language.
“If someone speaks not-very-good English, you can’t just refuse to serve her or him,” she said.
Attempts to contact the franchise operator were unsuccessful. McDonald’s Vancouver said he was on vacation.

 

[L6636]

回复: 这事儿严重吗，会搞大吗

我的意思是现在麦当劳已经道歉了。难道不是说明他们自认不在理吗？！

现在麦当劳已经道歉了???

 

[wyx2000]

回复: 这事儿严重吗，会搞大吗

大店怎么能这样，看下costco, ice cream说是口味错了，根本不分辨什么听对听错，马上扔了，重新装几个。

 

[alantlz]

回复: 这事儿严重吗，会搞大吗

中国DAMA。。。绝对惹不起。。。解放区？尚未真正解放啊。。。

 

[javascriptvb]

回复: 这事儿严重吗，会搞大吗

该维权时就维权，不能含糊。

 

[liveInMiss]

回复: 这事儿严重吗，会搞大吗

哪儿说M道歉了，这是谣言啊

 

[看枫叶]

回复: 这事儿严重吗，会搞大吗

最好有当时的录音录像播放出来，看看到底是谁的错

 

[小村姑]

回复: 这事儿严重吗，会搞大吗

又是一位高考语文不及格的主。读他的帖累得慌！

 

[castro]

回复: 这事儿严重吗，会搞大吗

我一位移民十多年已入籍的朋友，同她也已入籍，移民时间更长的朋友，两位都有全职工作，英语不会太差的中年妇女，去列治文三号路夹GRANVILL的那家麦当劳吃些东西，于是故事发生了：

不知哪里出了问题，为订的是热巧克力还是咖啡有了异议，出来一位非常年轻的店铺经理说：你们都不要管，由我来处理；然后把ORDER退了---------未得到我朋友同意哦，不为我朋友她们服务了，中间还有英文太差等说法。

这事儿大吗？

请关注从明天 八月21日开始的各类媒体吧。

这事儿可能搞大了。

我还会跟进发帖的。

入籍很多年,英文一泡屎的很多,不过这个问题的关键不在这里

这事可大可小

 

[风沙星空]

回复: 这事儿严重吗，会搞大吗

别啥都整个种族歧视，像个自卑的怨妇
英语是官方语言你都说不明白还怨谁

 

[BRASSEURS]

回复: 这事儿严重吗，会搞大吗

官太太们脾气大.错了就算了么,下次再喝.或者,有钱,重新买一杯.
这要是搁魁北克,听不懂法语咋整?
我碰到对我不尊重的顾客,直接赶走,另一方面,顾客行为无过错,想换就换,泼了打了都算我的.唯一就是,你必须尊重我,你有钱,我也不是要饭的,凭劳动,凭服务吃饭的.垃圾顾客,必须趁早淘汰掉.

 

[2k7-2k8]

回复: 这事儿严重吗，会搞大吗

后续报到上来第一句就说明了，店员听不懂她的英语！是个误会也就罢了，竟然还不依不饶了！
店方虽然不能驱赶客人，但是店家也有至理名言说道，不要对你的顾客所有的行为都说“是”，想要杜绝为所欲为蹬鼻子上脸的客人，要敢于说“不”！
因为雇员也是人，享有与顾客对等的权力，也必须得到Respect！

看看上面的某些发言，坛子里某些人明摆着是个混球，还居然出来现！

 

[我的希望]

回复: 这事儿严重吗，会搞大吗

支持该争取的权益就应该争取！不仅仅是为自己，也是为了整个社会。

 

[westend]

回复: 这事儿严重吗，会搞大吗

你怎么知道一定是说错了，而不是听错了呢。
我记得曾经有网友说过现在国外，道歉了说明自认理亏了。sorry不是随便说的

sorry曾經是加拿大人最愛說, 說的最頻繁的詞, 現在屈居第二, 僅次於 eh

由此可知sorry有多少分量了.

 

[外汇专家]

回复: 这事儿严重吗，会搞大吗

我在某king点包, 店员听错了, 给了错的包, 我跑去拿包要求换一个品种的包, 店员二话不说, 给了个新包我, 而且连旧包也一起给我了....结果被迫吃了两份

 

[snowflake2012]

回复: 这事儿严重吗，会搞大吗

一对移民夫妻斩首事件

天啊，这个案子有链接吗？我想看看。